Health Equity Initiatives (HEI) is a Malaysian based organization, located in central Kuala Lumpur.

HEI advances the right to health for marginalized communities. To this end, HEI implements an integrated mental health program that adopts a community based, participatory approach for refugees and asylums seekers.

The core of HEI’s program is community based interventions which engage closely with refugee community organizations.

HEI is currently recruiting for the following positions:

Office Administrator

Receptionist cum Admin Assistant

Mental Health Services Coordinator

Medical Volunteer

Patient Manager

Psychosocial Support Officer (PSSO)

Office Administrator

Position:

HEI is currently looking for a quick-thinking Administrator to anchor the administration side of its programs and Community Centre, with the following roles and responsibilities

1. Update and manage all e-filing and hardcopy filing systems (inventory, personnel and other records
2. Assist with Payroll and Payment verification and disbursement processes
3. Assist with banking matters, and Human Resource operations
4. Manage transportation scheduling and disbursement processes
5. Manage all matters relating to the upkeep of the Community Centre and office procedures
6. Guide and supervise administration assistants and cleaning staff
7. Assist the Executive Director in the smooth administration of projects and processes, directly or indirectly.
8. Familiarity with inventory and book keeping

Qualifications and Criteria

1. Malaysian citizen or Permanent Resident
2. With relevant Administration or Secretarial training and qualification (Provide details)
3. Has at least two years’ experience in a similar capacity, with knowledge of MS Word, and Excel
4. Courteous, detailed, organised, proactive and energetic with problem-solving abilities
5. Able to thrive in a multi-tasking and multi-ethnic environment
6. With a passion to serve communities in need.

Remuneration will be commensurate with relevant experience and qualification.
Please send the application to The Administrator at admin@healthequityinitiatives.com with the subject line “Administrator”

Receptionist cum Administration Assistant

Position:

HEI is currently looking for a warm-hearted and energetic Receptionist cum Admin Assistant with the following responsibilities
A. Manage visitors and phone calls courteously
B. Careful and quick with documentation and recording
C. Manage petty cash and payments
D. Assist the Administrator in carrying out administrative responsibilities and tasks, including supervision of cleaning, repair and upkeep of the Community Centre
E. Monitoring of hygiene team

Qualification and criteria:

1. Malaysian or Permanent Resident or Spouse of a Malaysian on a spouse visa
2. Has relevant Administrative, Secretarial or Bookkeeping training and qualifications (Provide details)
3. Courteous, helpful personality who proactively relates well to visitors in a multi-ethnic or multicultural environment
4. Able to communicate clearly and calmly
5. Familiar with MS Word, and basic Excel
6. Careful with documentation and data entry
7. Good communicative ability in English, Bahasa Malaysia, and any other languages will be an advantage

Remuneration will be commensurate with relevant experience and qualification
Please send the application to The Administrator at admin@healthequityinitiatives.com with the subject line “Receptionist cum Admin”

Mental Health Services Coordinator

Position:

HEI is currently looking to recruit a Mental Health Services Coordinator with the following roles and responsibilities:

1. Coordination and oversight of patient management with the clinics and the intervention services, including systems of assessments, case management, treatment adherence and referrrals
2. Monitoring and Evaluation: ensure and monitor the adherence by team members to policies, standard operating procedures, and guidelines developed for the Mental Health Services.
3. Institution Building: develop, monitor and evaluate the systems needed for implementation of the Mental Health Services, identifying gaps and implementing improvements
4. Documentation and reporting: prepraing reports for funding agencies, and having oversight of documentation of team members and adherence to doucmentation processes

Qualifications and criteria:

• Masters in Counseling, Psychology, Nursing or Social Work
• A Malaysian Citizen or Permanent Resident.
• Good command of spoken and written English,
• Passion for community work, professional and able to work in and lead a team

Remuneration will be commensurate with relevant experience and qualification.
Please send the application to The Administrator at admin@healthequityinitiatives.com with the subject line “MHSC”

Medical Volunteer

Position:

HEI is currently looking to recruit a paid Medical Volunteer with the following roles and responsibilities:

1. Psychiatric and physical health assessments
2. Supporting treatment of patients within a multi-disciplinary team and facilitating referrals for further treatment interventions
3. Assisting in the running of HEI’s clinics, assiting with hospital visits, and conducting home visits
4. Patient education, especially psychoeducation
5. Documentation as per protocol and timely reporting
6. Supporting the development of training modules and conducting training on health, pharmacology, and mental health if required

Qualifications and criteria:

1. Recognised Degree in Medicine
2. A Malaysian Citizen or Permanent Resident.
3. Good command of English
4. Passion for community work, professional, and able to work in a team.

Remuneration will be commensurate with qualifications and experience

Please send the application to The Administrator at admin@healthequityinitiatives.com with the subject line “Medical Volunteer”

Patient Manager

Position:

HEI is currently looking to recruit a Patient Manager with the following roles and responsibilities:

1. Facilitate assessment of patient’s mental health and necessary treatment.
2. Propose where necessary, implement and monitor patient treatment plan and progress, ensuring treatment adherence.
3. Provide timely and accurate reports and updates in hardcopies, e-copies and database, as well as at discussion meetings
4. Support with the maintenance and security of filing patient information
5. Support the liaison and work with HEI’s external consultants in developing the database
6. Support training and the community outreach program where needed

Qualifications and Criteria

1. Degree in Counseling, Psychology or Social Sciences
2. Malaysian Citizen or Permanent Resident
3. Passion for community work, professional and able to work in a team
4. Possess a passion to serve the marginalized

Remuneration will be commensurate with relevant experience and qualification.
Please send the application to The Administrator at admin@healthequityinitiatives.com with the subject line “Patient Manager”

Psychosocial Support Officer (PSSO)

Position:

HEI is currently looking to recruit a Psychosocial Support Officer (PSSO) with the following roles and responsibilities:

1. Providing psychosocial support to patients to meet their needs with regard to access to healthcare, education for children, or livelihood opportunities
2. To ensure the smooth integration of case management services in the overall treatment and care plan of the patient
3. To liaise with external parties or partners in facilitating access to resources to meet these needs
4. To participate in community outreach activities
5. To work along with the HEI team in providing capacity building training to the community
6. To maintain timely and systematic documentation of organizational activities undertaken

Qualifications and Criteria

1. Bachelor’s Degree in Psychology, Social Work, or Counseling
2. A Malaysian Citizen or Permanent Resident.
3. Possess a passion to serve the marginalized
4. Passion for community work, professional and able to work in a team

Remuneration will be commensurate with relevant experience and qualification.
Please send the application to The Administrator at admin@healthequityinitiatives.com with the subject line “PSSO”